Office Administrator supporting Homewatch CareGivers in healthcare operations. Ensuring compliance and effective communication within the team and with clients.
About the role
- Principal Pensions Administrator managing complex DB pension schemes and ensuring compliance. Leading initiatives and building client relationships within a UK pensions firm.
Responsibilities
- Act as the key point of contact for trustees and advisers
- Ensure that Defined Benefit (DB) schemes are managed with precision, compliance, and outstanding client service
- Take ownership of entire schemes, oversee and authorise the most complex cases
- Provide guidance to colleagues at every level
- Attend trustee meetings and present reports
- Lead major exercises such as buy-ins, buyouts, and GMP equalisation
- Support Spence’s business development by building trusted client relationships and contributing to new opportunities
Requirements
- At least 8 years’ experience in DB pension administration
- Extensive experience in Defined Benefit (DB) pensions administration, with proven expertise in complex and technical cases.
- In-depth knowledge of UK pensions legislation, regulation, and codes of practice.
- Demonstrated experience acting as lead contact for trustees and advisers.
- Strong client relationship skills, including attending and contributing to trustee meetings.
- Experience leading on scheme-wide projects (e.g. GMP equalisation, buy-ins, buyouts, scheme wind-ups).
- Ability to mentor, guide, and support both junior and senior colleagues.
- Excellent organisational skills, with the ability to manage competing priorities across multiple schemes.
- Commercial awareness and the confidence to support business development activity.
- PMI qualification (or working towards) (Desirable)
- Experience preparing trustee reports and presenting technical advice at trustee meetings (Desirable)
- Track record of delivering large-scale or complex pension projects successfully (Desirable)
- Evidence of contributing to process improvements or shaping team practices (Desirable)
- Experience representing the business at pitches or new client opportunities (Desirable)
Benefits
- Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required
- Equal Opportunity Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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