Office Administrator supporting Homewatch CareGivers in healthcare operations. Ensuring compliance and effective communication within the team and with clients.
Responsibilities
Support in maintenance of client management & compliance, and accurate record keeping of all client records
Support in caregiver management & compliance, and accurate record keeping of all caregiver records
Support day to day office administration & coordination to ensure timely communication and documentation, professionalism, respect, and efficiency
Establishing strong and professional relationships with external partners (DSS, COA, PACE, VA, Facilities and Senior Communities within our service area)
Lead, direct and support caregiver planning, scheduling and communication in collaboration with Office Manager and DON
Support onboarding and orientation process and execution with support of DON
Frequent collaboration with Director Of Nursing to ensure efficient handling of client / caregiver compliance, management and communication
Oversee Human Resources functions, support all onboarding and orientation responsibilities in collaboration with DON / agency for new caregivers and staff
Attend public relations and appropriate sponsorship events
Weekend On-Call phone responsibilities
Help manage and order supplies for caregivers, typing letters, preparing postcards/packages, and completing mailings as necessary
Any other administrative duty requested to maintain or enhance the operations of the business.
Requirements
Minimum of 2 years of experience in the delivery of health care within the last five years
Excellent problem solving techniques and abilities
Knowledgeable of the Federal Conditions of Participations and the statutory and administrative rules of the state’s regulatory bodies
Communicate in clear, concise language to direct agency staff and activities
Excellent organizational and documentation skills, with a high level of attention to detail
Software experience with Word, Excel and other applications
Must pass all background screening with satisfactory results.
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