Office Administrator supporting Homewatch CareGivers in healthcare operations. Ensuring compliance and effective communication within the team and with clients.
About the role
- Pensions Administrator managing pension scheme administration tasks and member relations in a collaborative, supportive environment. Opportunities available at various stages of pensions career development.
Responsibilities
- Manage day‑to‑day administration of DB pension schemes
- Be a key contact for members, responding to queries by phone and in writing
- Calculate pension benefits accurately and on time
- Work proactively to meet service levels and deadlines
- Build strong internal and external relationships
- Manage a portfolio of pension schemes autonomously
- Handle more complex cases and calculations
- Mentor and peer‑review the work of junior colleagues
- Liaise confidently with trustees, advisers and third parties
- Support scheme‑wide projects and regulatory exercises
- Act as lead contact and scheme owner for key DB schemes.
- Authorise and oversee the most complex technical cases.
- Attend and contribute to trustee meetings and discussions.
- Lead major scheme projects such as GMP equalisation, buy‑ins, buyouts and wind‑ups.
- Provide technical leadership, mentoring and guidance across the team.
- Support business development and the growth of trusted client relationships.
Requirements
- Strong knowledge of Defined Benefit pensions and UK pensions legislation
- Excellent written and verbal communication skills
- A proactive, organised approach with strong attention to detail
- Ability to build trusted relationships with members, colleagues and clients.
- Confidence working in a fast‑paced, professional environment.
- Minimum experience: Around 3+ years’ DB pensions administration experience
- Minimum experience: Around 5+ years’ DB pensions administration experience
- Minimum experience: 8+ years’ DB pensions administration experience, including trustee‑facing responsibility.
- Desirable (Depending on Level): GMP reconciliation and/or equalisation experience
- Desirable (Depending on Level): PMI qualification (or working towards)
- Desirable (Depending on Level): Experience preparing trustee reports or attending meetings.
- Desirable (Depending on Level): Involvement in project work or process improvement
Benefits
- Exposure to a diverse and interesting portfolio of schemes
- Supportive culture focused on ownership, growth and collaboration.
- Clear career pathways and development opportunities
- Hybrid and UK‑wide working options
- The chance to work with experienced professionals across the pensions industry
- Support for professional qualifications
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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