Office Administrator supporting Homewatch CareGivers in healthcare operations. Ensuring compliance and effective communication within the team and with clients.
About the role
- IT Systemadministrator / Change Manager responsible for IT support and change management at WIN. Working across multiple locations to ensure efficient IT operation and adoption of new systems.
Responsibilities
- Provide technical support to colleagues for hardware and software issues — on-site or remote
- Install, configure and maintain Apple products and support additional hardware
- Maintain and manage internal systems and user accounts, and assist with updates
- Ensure a stable, secure and high-performance IT operation
- Support the rollout of new systems and processes and prepare them in an understandable way
- Create and update technical guides, documentation and internal IT processes
- Liaise closely with external service providers and other service areas
- Support teams at our locations in Aachen, Berlin and Cologne — including business travel
Requirements
- Completed vocational training in IT or solid practical experience in the IT field
- Structured, independent and solution-oriented working style
- Strong knowledge of IT infrastructure and network technologies
- Good knowledge of Microsoft 365 and modern cloud services
- Ideally experience with macOS and creative software such as Adobe Creative Cloud
- Ability to communicate changes clearly
- Willingness to occasionally visit other locations and provide on-site support
Benefits
- Good work–life balance through an annualized working hours account, company holidays, flexible hours, part-time options & flexible home office days
- Change of scenery anytime through relocation between sites or workation
- Support for professional and personal development, e.g., free language courses
- Tolerance, diversity and mutual support are practiced and celebrated
- Subsidy for Urban Sports Club & Deutschlandticket (public transport pass)
- Company pension scheme & capital-forming benefits (vermögenswirksame Leistungen)
- Refreshments and (healthy & indulgent) snacks provided free of charge
- Feel-good managers on four paws (office pets)
- A great WINner team that enjoys celebrating together :)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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