Customer Service Representative handling client orders, ensuring product availability, and providing administrative support in Montréal, Canada. Requires bilingualism in French and English.
About the role
- Customer Service Specialist as first point of contact for Specsavers' business-to-business customers. Handling queries and supporting internal teams in a hybrid environment.
Responsibilities
- First point of contact for business-to-business customers
- Deliver personal experience to customers
- Handle queries from corporate clients, stores, and sales teams by phone and email
- Keep CRM system updated
- Process orders and invoices
- Manage payments and reconcile cash
- Support with new store openings and monthly reporting
Requirements
- Experienced in delivering amazing customer service
- Confident with Microsoft Office
- Strong administration experience
- Brilliant communicator and active listener
- Organised and proactive
- Great at managing your own workload
- Ability to build strong relationships and see things through to resolution
Benefits
- Flexible working arrangements
- Collaborate with team on a flexible basis
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative managing inquiries related to digital solutions at ALEX & GROSS. Collaborating with teams to enhance customer satisfaction with SAP, IBM, and Telekom.
German Speaking Customer Service Representative assisting customers at Teleperformance in Yerevan. Handling inquiries and maintaining customer data with a focus on service excellence.
German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
Customer Service Coordinator for PestCo managing calls and inquiries while maintaining customer records. Providing education and training on company products and services.
Customer Service Representative assisting veterinary clinics with aftercare services. Building relationships with clinic staff and families while ensuring compassionate care for pets and their owners.
Customer Support Specialist for Coda managing inquiries via multiple digital platforms. Collaborating with teams to deliver efficient solutions while contributing to client success.
Customer Service Representative providing exceptional service at H&S Energy gas station. Handling cashiering, store presentation, and maintaining customer satisfaction as a front - line staff member.
Customer Service Representative supporting daily store operations for H&S Energy. Responsible for cashiering, maintaining store presentation, and fostering a positive customer environment.
Customer Support Specialist at Uline providing exceptional customer service through order processing and inquiries. Collaborating with clients via phone, email, and chat to ensure satisfaction.