Triage Technician handling customer requests and alerts, working closely with all departments at IBM. Responsible for routing escalations and ensuring outstanding customer experience.
SA
Hybrid Junior Online & Seminar Operations
Posted 3 months ago
About the role
- Junior Online & Seminar Operations supporting the operational aspects of online seminars and digital content for S+P Seminare. Involves organization, coordination, and management of seminar-related tasks.
Responsibilities
- Operational support in planning, organizing and executing online seminars
- Maintenance of seminar schedules, formats, speaker and participant information
- Assistance with participant and event management
- Support in coordinating technical requirements, speakers and internal stakeholders
- Maintenance and updating of seminar and online content on the website and platforms
- Support with publishing content in the CMS
- Assistance with social media activities according to clear guidelines
- Support for CRM processes related to inquiries and bookings
Requirements
- Completed degree or comparable practical experience
- Excellent command of German, written and spoken
- Good command of English
- Initial experience or strong interest in online topics, seminars or digital learning
- Structured, reliable and meticulous working style
- Confident, friendly and team-oriented manner
- Enjoyment of organization, implementation and collaboration
Benefits
- Flexible working hours & hybrid working model
- Modern office premises with excellent public transport connections
- Remote workstation including home office equipment
- Company pension scheme
- Health & fitness offers (e.g., Wellpass)
- Training opportunities & personal development
- Secure position with a company that has been successful for over 14 years
Job title
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Degree requirement
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