Associate Account Executive role focusing on sales leads and customer relationship building for a leading retail network. Requires hybrid work location within Germany and occasional office presence in the Netherlands.
Responsibilities
Efficiently executing on retailer-directed leads, investigating each Supplier's current technical environment and prescribing the best solution to meet their needs
Serving as a consultant to the Supplier community, acting as an extension of our retail partners by clearly communicating their value proposition, the 'why,' timelines, and requirements
Driving maximum adoption of agreements from Retail customer vendors as part of coordinated, time-sensitive campaigns
Proactively calling prospective and existing customers, utilizing a consultative sales approach to uncover new sales opportunities, including initiating cold calls
Skillfully working through supplier objections or barriers, effectively conveying feedback to the Retailer as needed
Partnering with internal account teams to maximize future up-sell and cross-sell opportunities with Suppliers (ranging from small businesses to enterprise-level accounts)
Rapidly adopting and applying any new Community program strategies and initiatives
Maintaining meticulous documentation of all activity, including key findings, progress, insights, and pipeline velocity in Salesforce.com
Providing timely and frequent feedback on program quality to ensure appropriate management of Retailer expectations, escalating known or anticipated issues and complications promptly
Completing all customer outreaches (calls and emails) within expected timelines, adhering to program dates and team Service Level Agreements (SLAs)
Requirements
Bachelor’s degree OR a combination of some post-secondary education plus relevant professional experience in a Sales role (e.g., outside sales, inside sales, retail sales, telemarketing)
Excellent interpersonal, written, and verbal communication and customer engagement skills
Fluent level of English and German
Process-focused with a close and meticulous attention to detail
Demonstrable behaviors around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations
1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) - nice to have
Proficiency in more than one of the following languages: Dutch or French or Spanish - nice to have
Proven competence with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce.com
Benefits
A competitive compensation package (base salary + commission)
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