Hybrid Associate Account Executive

at Sowelo Consulting sp. z o.o. sp. k.

• Job title: Associate Account Executive
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SFDC
• Location requirements: Hybrid, Dusseldorf, Germany

About the role

• Associate Account Executive role focusing on sales leads and customer relationship building for a leading retail network. Requires hybrid work location within Germany and occasional office presence in the Netherlands.

Responsibilities

• Efficiently executing on retailer-directed leads, investigating each Supplier's current technical environment and prescribing the best solution to meet their needs
• Serving as a consultant to the Supplier community, acting as an extension of our retail partners by clearly communicating their value proposition, the 'why,' timelines, and requirements
• Driving maximum adoption of agreements from Retail customer vendors as part of coordinated, time-sensitive campaigns
• Proactively calling prospective and existing customers, utilizing a consultative sales approach to uncover new sales opportunities, including initiating cold calls
• Skillfully working through supplier objections or barriers, effectively conveying feedback to the Retailer as needed
• Partnering with internal account teams to maximize future up-sell and cross-sell opportunities with Suppliers (ranging from small businesses to enterprise-level accounts)
• Rapidly adopting and applying any new Community program strategies and initiatives
• Maintaining meticulous documentation of all activity, including key findings, progress, insights, and pipeline velocity in Salesforce.com
• Providing timely and frequent feedback on program quality to ensure appropriate management of Retailer expectations, escalating known or anticipated issues and complications promptly
• Completing all customer outreaches (calls and emails) within expected timelines, adhering to program dates and team Service Level Agreements (SLAs)

Requirements

• Bachelor’s degree OR a combination of some post-secondary education plus relevant professional experience in a Sales role (e.g., outside sales, inside sales, retail sales, telemarketing)
• Excellent interpersonal, written, and verbal communication and customer engagement skills
• Fluent level of English and German
• Process-focused with a close and meticulous attention to detail
• Demonstrable behaviors around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations
• 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) - nice to have
• Proficiency in more than one of the following languages: Dutch or French or Spanish - nice to have
• Proven competence with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce.com

Benefits

• A competitive compensation package (base salary + commission)
• A company laptop and phone
• Hybrid role