Own and execute revenue strategy projects across Product, Data, Marketing, and Operations. Deliver analytical frameworks, dashboards, and actionable recommendations to optimize revenue performance.
About the role
- Senior Manager leading revenue operations for SOPHiA GENETICS, optimizing sales processes and analytics. Collaborating with global teams to enhance customer journey and drive revenue growth.
Responsibilities
- Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
- Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
- Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
- Support pipeline management and forecasting to enable accurate GTM planning.
- Conduct ad hoc analysis to inform growth strategy and resource allocation.
- Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
- Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
- Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
- Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
- Partner with Sales leadership on territory design, target setting, and incentive structures.
Requirements
- **What you will need to succeed in the role: **
- Bachelor’s degree in Business, Finance, or related field (MBA preferred).
- 7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
- 5+ years of people management experience, including global teams.
- Strong experience with:
- Salesforce Sales Cloud and CPQ
- Order management, P.O.s, invoicing, and commercial workflows
- Forecasting, pipeline inspection, and reporting
- BI tools (Power BI, Tableau, or similar)
- Advanced Excel skills.
- Proven project management and process improvement experience.
- Experience in subscription and/or consumption-based sales models preferred.
- Consulting experience a plus.
- Strong communication skills and comfort operating in a fast-moving, global environment.
Benefits
- **You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.**
- Flexible hybrid work schedules
- Excellent benefits, including Company 401k match
- **Business recognition and accolades include:**
- World's most innovative companies (Top 10)
- World's smartest companies (Top 50)
- 100 Best Places to Work in Boston
- Top 10 European Tech Startup - 2020
- Top 10 European biotechs startup to watch - 2021
- Top 25 East-Coast Biotech to watch - 2021
- Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
- **US:**
- Outstanding Medical, Dental & Vision with 90% Employer Contribution
- Company matched 401K at 4%
- Company-paid short & long-term disability insurance
- FSA commuter benefits
- 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
- Free EAP
- **CH**
- Sickness and Accident coverage through Helsana
- Meal Vouchers at 90CHF PM with our partner cafeteria
- A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
- Free parking in an easy to access location
- A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
- As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
- **Plus, you will find :**
- A flexible, friendly, and international working environment with a collaborative atmosphere
- Flexible working hours, including hybrid remote / on-site working model
- An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
- A fast-growing company with plenty of opportunity for personal growth and development
- A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning
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