Technician providing IT support for users and maintenance in an inclusive service company specializing in durable jobs for individuals with disabilities. Involves various IT tasks and user assistance.
About the role
- Técnico de Suporte Gestão de Ativos gerenciando relatórios e documentação de ativos na SONDA. Trabalhando em alinhamento com as melhores práticas de gestão de configuração e ativos.
Responsibilities
- Support the creation and updating of management reports, KPIs and dashboards using Excel
- Organize documentation related to assets and internal processes
- Work in accordance with ITIL best practices for configuration and asset management (ITAM/CMDB)
- Provide administrative support for department routines using Microsoft Office tools
- Contribute to the standardization of procedures and the continuous improvement of asset control processes
Requirements
- Experience with IT inventory, asset management or CMDB
- Knowledge of asset control systems or ITSM tools
- Basic understanding of IT governance
Benefits
- Flexible work arrangements
- Professional development
- SONDA Academy: learning platform focused on professional development
- Hybrid work
- SONDA Wellness: program for work–life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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