Join Saab as a Product Support Engineer focusing on Integrated Logistics Support. Collaborate across teams to ensure product meets operational and reliability standards.
About the role
- Support Engineer providing integration support for Scality's on-premise file and object storage platform. Collaborating with engineering teams to resolve issues and improve product functionality.
Responsibilities
- Provide integration support for our on-premise file and object storage platform.
- Learn and keep up with market trends and new technologies as they become available;
- Provide advanced support for Scality customers and partners;
- Identify and reproduce functional and performance issues in our labs;
- Interact with the engineering and product management teams to correct product defects and contribute to product improvement
- Be on call to provide support outside of business hours for business impacting incidents.
Requirements
- In-depth Linux System Administration experience (4+ years experience);
- In-depth understanding of Linux Operating System architecture
- Significant understanding of x86 hardware, including RAID architecture and file systems;
- Strong scripting skills are a plus: Shell, Python
- Configuration Management tools (SaltStack and Ansible preferred)
- Experience of storage systems (NAS, SAN, object storage, distributed file and object storage)
- Experience of large distributed high availability environments
- Knowledge of S3 and REST APIs
- Knowledge of containerization
- BS or MS degree in Computer Engineering, Computer Science, or equivalent
Benefits
- Hybrid Policy available after on-boarding and training are completed
- On call support for business impacting incidents (remunerated, typically one week every 4 weeks)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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