Technical Support Engineer supporting enterprise customers with cloud platform. Answering technical questions, troubleshooting issues, and ensuring customer success.
About the role
- Data Management Analyst managing customer information analysis for Aramark. Ensuring accuracy and integrity of data while identifying sales opportunities for the company.
Responsibilities
- Responsible for accurate CIA supplier and customer matching
- Partner with cross-functional groups to prioritize matching requests
- Interact with internal departments, distributors, and manufacturers to analyze and match data
- Complete monthly supplier and customer data maintenance functions
- Generate ad-hoc analysis for matching opportunities
- Identify and target unrealized sales using customer data insights
- Assist with CIA and CMS sales recovery
- Conduct monthly allowance fluctuation analysis
Requirements
- Excellent communication and organizational skills
- Ability to fluently read and speak Spanish
- Strong PC skills in database and spreadsheet applications (MS Excel with an emphasis in Formulas, LOOKUP’s, and Pivot Tables, MS Access)
- Proficient in basic SQL
- Analytical skills - turning data into knowledge and knowledge into action
- Experienced in internet research and data gathering
- Working knowledge of Salesforce, reporting platforms, and Python a plus
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
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