Aftermarket Sales Manager maximizing the sale of material handling service and parts at Crown Equipment Corporation. Developing sales strategies and ensuring customer satisfaction in the branch territory.
About the role
- Senior Sales Specialist handling surgical solutions in Malaysia through account management and customer relationships. Driving sales and developing partnerships with healthcare professionals in the medical devices sector.
Responsibilities
- Proactive identification of new users and business opportunities for accelerated product penetration
- Independent management of own schedule to coordinate regular internal and customer meetings and support activities including regular medical education support in OR or related dept for the use/application of 3M/Solventum products for Surgical Solutions Portfolio.
- Build account intimacy with value added touch points, generate sales leads and leverage various products F.A.B to meet the customer's needs.
- Manage all aspects of multiple customer accounts and coordinate input and support from other internal business functions
- Consistently build strong customer support and a preference for company products.
- Gain deep expertise in both 3M/Solventum and competitor products.
- Identify and foster opportunities to identify, develop and utilise Key Opinion Leaders.
- Work with 3M/Solventum Clinical specialist to co-lead joint calls with customers to discuss scientific evidence, guidelines and best practices in the adoption & utilisation of 3M/Solventum Surgical solutions.
- Accountable for customer satisfaction and providing high quality service to meet customer’s expectations.
- Responsible for keeping commitments in a timely manner and resolving issues promptly.
- Monitors and gather marketing intelligence, competitor sales information and product strategies.
- Participates in all trade shows, conferences and other projects as determined by Sales Manager.
- Conducts all business activities according to applicable rules and regulations and observes all company policy and procedures to ensure meeting ethical standards and compliance obligations.
- Willing to travel for market coverage within Johor or Malaysia as & when required for work related activities or events.
Requirements
- A Degree in Sales/Marketing/Nursing or any medical related field
- Min 3-5 years of sales related experience in medical devices sales in Malaysia.
- Experience working in an Operating Theatre environment, strong working relationships with operating theatre nurses, CSSD personnels and surgeons would be an added advantage
- A mature individual with a business development and a winning mindset
- Has strong analytical thinking, interpersonal, communication and presentation skills
- Able to work well independently and also cross-collaborate effectively with the various stakeholders in the team.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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