Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
About the role
- Senior Banking Partnerships Manager developing and managing banking partnerships in Middle East and Africa. Assessing and onboarding financial institutions aligning with Sokin’s product needs.
Responsibilities
- Identify, evaluate, and recommend banking and financial services providers capable of supporting Sokin’s clients and product requirements in Middle East and Africa.
- Assess potential partners for regulatory compliance, operational robustness, and product fit, conducting thorough due diligence and risk assessments.
- Present partnership strategies and recommendations to senior leadership; provide insights to influence decision-making.
- Coordinate with Sokin’s legal team on negotiation of legal agreements, reach compromise with partners on commercial terms to maximize profitability, and on SLAs to ensure operational excellence.
- Lead the onboarding process for new partners, coordinating across internal teams to ensure smooth technical and operational integration.
- Collaborate with product, engineering, and operations teams to ensure timely and successful product and service launches through new banking partners.
- Serve as the primary point of contact for regional banking partners, managing day-to-day relationships and issue resolution.
- Conduct regular reviews of banking partners to ensure service level adherence, compliance, and performance optimization.
- Stay informed on market trends, regulatory developments, and competitive dynamics within the banking and payments ecosystem in the Middle East and Africa.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or related field; or equivalent experience.
- 5+ years of experience in banking partnerships, financial services, or fintech, with a strong understanding of common payment practices and regulatory landscapes in Middle East and Africa.
- Proven ability to build and manage complex relationships with financial institutions, banks, and other service providers.
- Strong project management skills with experience leading cross-functional initiatives from discovery through execution.
- Excellent communication and stakeholder management skills, including experience interfacing with senior leadership.
- Knowledge of compliance, licensing, and operational requirements related to cross-border payments is a strong advantage.
- Knowledge of competitive landscape for providers of banking, acquiring and payment services is a strong advantage.
- Self-starter with a collaborative mindset and a results-driven approach.
- Candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Benefits
- Inclusive work environment
- Flexible working culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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