Hybrid Account Manager, TMC

Posted 4 hours ago

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About the role

  • Account Manager managing customer relationships and travel solutions in business travel sector at ehotel. Proactive client support and collaboration with sales and service teams.

Responsibilities

  • You proactively and comprehensively manage our clients and travel agency partners within our Account Management team
  • You are responsible for your own client portfolio and ensure optimal use of our services as well as the strategic expansion of our product offering
  • You actively strengthen customer loyalty and contribute significantly to customer satisfaction
  • You work closely with the Sales, IT and Customer Service teams — together you ensure smooth processes and strong results
  • You take ownership of projects and contribute your ideas

Requirements

  • Completed vocational training in travel services or a comparable commercial qualification with relevant professional experience
  • At least 2 years' experience as a Business Travel Specialist or in a comparable position within the industry
  • Ideally experience with OBE systems (online booking engines)
  • Strong negotiation skills, an independent and detail-oriented working style, and excellent communication skills
  • You demonstrate team spirit, personal responsibility and resilience
  • Confident user of Microsoft Office applications and a strong affinity for digital tools and new systems
  • Business-fluent German and fluent English, both written and spoken

Benefits

  • Permanent employment contract and long-term prospects
  • Flexible and hybrid working options
  • Performance-based bonuses after successful completion of the probationary period
  • Discounted Deutschlandticket (regional transit pass) for your commute
  • Free fruit and drinks, and regular company and team events
  • 28 days of paid vacation
  • Contribution to the company pension scheme
  • Anniversary bonuses for long-term service
  • Modern, air-conditioned workplace in Prenzlauer Berg

Job title

Account Manager, TMC

Job type

Experience level

JuniorMid level

Salary

€39,000 - €48,000 per year

Degree requirement

Professional Certificate

Location requirements

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