About the role

  • Managing Director overseeing client relationships and service delivery in retirement/401K industry. Collaborating with teams to manage and resolve client issues, ensuring satisfaction and compliance.

Responsibilities

  • The Managing Director (MD) is entrusted with a book of business of defined contribution.
  • Primary contact for the client and works in a team structure.
  • Responsible for managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors.
  • Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship.
  • Acts as the client’s 'trusted advisor'.
  • Planning and conducting effective in-person and/or phone meetings.
  • Makes thorough plans and preparations for client meetings.
  • Consults with clients on qualified and potentially nonqualified plan design alternatives.

Requirements

  • College degree preferred or equivalent work-related experience.
  • Series 7 & 63 required.
  • 8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry.
  • Your retirement plan record keeping and administration experience.
  • Your relationship management experience.
  • Excellent verbal and written communication skills.
  • Excellent organization and time management skills and attention to detail.
  • Demonstrated problem-solving skills.
  • Effective presentation skills, influence and negotiation skills.

Benefits

  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

Job title

Director, Managing Director – 401K Relationship Manager

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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