IT Service / Key Account Manager managing customer relations with strategic focus on service delivery and business potential generation in the banking sector.
About the role
- Strategic Account Manager working with hotel partners to drive revenue growth and enhance strategic relationships. Focusing on commercial negotiations and portfolio optimization for EMEA.
Responsibilities
- New revenue generation: Supporting the reseller with acquisition of new hotels via independent hotels, Groups, Chains and collections. You will manage a small number of high-growth existing partners to deliver new property growth initially focused on driving me acquisition of partners to the program
- Lead generation and nurture: identifying, prospecting for new partners and nurturing opportunities to deal closure across EMEA.
- Commercial negotiation: Owning commercial discussions, delivering value and negotiating key contractual terms with partners.
- Portfolio optimisation: managing a small portfolio of technology partners and unlocking growth across the entire group.
- Hyper collaboration: working with multiple teams and stakeholders to create a winning strategy for unlocking growth, ensuring SiteMinder is the preferred partner for multi-property groups in the region
- Identify and pursue opportunities to gain new strategic accounts in EMEA
- Meeting KPIs and Goals: Set the strategic account's expectations in alignment with their commercial commitments to SiteMinder and deliver on expectations.
- Travel Required: Travel regularly within the region to attend travel shows and meet our Strategic Accounts in person. (Quarterly travel)
- Have proven experience in a Strategic Sales or Partnerships capacity, driving revenue growth through indirect sales channels and hitting KPIs
- Understand the hotel industry and the dynamics of its players specifically in the PMS & CRS or distribution space
Requirements
- Have proven experience in a sales capacity, driving revenue growth and hitting KPIs
- Ideally extensive experience in a strategic commercial role, with a background in the hospitality and/or technology SaaS
- Understand the hotel industry and the dynamics of its players specifically in the PMS & CRS space
- Ability to create, maintain and enhance partner relationships, negotiate and sell, operate on a strategic or detailed level as required
- Persistence - skilled at negotiating and driven to succeed
- Bring a proven track record of successfully establishing, growing and managing a partnership/key account/channel sales portfolio within a hospitality/technology company
- Be skilled at negotiating and influencing to maximize the resellers’ growth potential
- Become a strategic partner for SiteMinder’s resellers and develop a thorough understanding of their business and strategy
- Demonstrate commitment to the Reseller team globally, to ensure the overall team achieves its goals, objectives and SLAs
Benefits
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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