Lead Revenue Operations Analyst at Extensiv focused on driving sales performance and customer insights through data analytics and reporting in a dynamic environment.
About the role
- Revenue Operations Specialist working with Sales team to enhance CRM hygiene and reporting. Focus on streamlining processes and improving data quality for better decision-making.
Responsibilities
- Own the full lifecycle of Revenue Operations Specialist activities
- Develop and manage a pipeline aligned with enabling our Sales Team
- Partner cross-functionally with Marketing, Product, and Customer Success
- Execute consultative discovery and tailor ShippyPro’s value proposition
- Maintain accurate tracking and reporting in HubSpot
- Own CRM hygiene as your #1 responsibility
- Build and maintain Sales dashboards and KPIs
- Drive pipeline governance
- Set up and iterate lead and deal routing rules
- Support forecasting routines
- Create and maintain sales operational playbooks
- Improve RevTech operations
- Act as the first-line support for CRM usage
- Collaborate with Marketing and CS
Requirements
- 3–5+ years in a SaaS or high-growth environment (RevOps, Sales Ops, GTM Ops, or CRM Ops)
- Strong consultative and analytical skills
- Hands-on HubSpot expertise (or comparable CRM experience)
- Strong Excel/Google Sheets skills
- SQL and BI tooling are a plus
- Track record of improving CRM hygiene and sales process adoption
- Operational mindset: structured, detail-oriented, consistent follow-through
- Clear communication and training skills
- Fluency in English; Italian is a plus
Benefits
- meal vouchers (remote or onsite)
- no clock-in/out policy
- one-time home office allowance
- welfare
- learning budget
- mental healthcare
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