Sales Manager role focused on selling Conversational AI solutions in the GCC market. Engaging customers and partners in Dubai to drive sales and influence decisions.
SE
SESTEK
Currently Hiring
About the company
Sestek is a conversational automation company working on AI-powered solutions for customer service since 2000.
Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics.
We help digitize customer service operations of 500+ enterprise clients in 20 different countries around the globe.
Sestek was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022.
OUR PRODUCTS
Knovvu Virtual Agent
With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents.
Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.
Knovvu Analytics
Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers.
The solution provides critical insights to understand customers better and help to improve their experiences.
Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback
Knovvu Biometrics
Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds.
Being a language, accent, or content independent, it provides a seamless experience in real-time.
Open jobs
Browse and apply for open jobs at SESTEK.
4 jobs found
Product Analyst enhancing workflows with AI - native approaches in a global tech company. Collaborating with cross - functional teams and contributing to product analysis and development.
DevOps Engineer responsible for deployment, operation, and improvement of systems across cloud and on - premises environments. Collaborating with software teams and ensuring high availability and performance.
Application Support Consultant providing application support to customers for SESTEK's AI - powered solutions. Responsibilities include installation, troubleshooting, and customer relationship management.