Customer Service Agent assisting passengers with airport operations in Sarasota, Florida. Responsibilities include reservations, baggage handling, and compliance with security protocols.
About the role
- Customer Service Representative providing telephone support to Airport and Airline customers. Opportunity to work hybrid after training, based in Stevenage, Hertfordshire.
Responsibilities
- Provide telephone support to Airport and Airline customers.
- Allocate work to our engineers.
- Record data, update and monitor systems, update and maintain regular reporting using Google Documents/Microsoft Excel.
- Assist with basic internal IT issues.
Requirements
- Experience within a customer service, administrative, retail or call centre environment.
- IT literacy is essential (Google, Windows & Microsoft Office).
- Candidates will require their own transport or live within walking distance of Meadway Technology Park, Stevenage as there is no public transport available for the 5am shift start.
Benefits
- Competitive Salary.
- 4 x basic salary life assurance.
- Overtime.
- 29 days annual leave.
- Company Pension.
- Free Parking.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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