Customer Support Coordinator providing Level 2 support for security systems at Interface Systems. Collaborating with field technicians to troubleshoot and resolve complex service incidents and ensure system performance.
EG
Hybrid Customer Service Representative — Full-time/Part-time Available
Posted 2 months ago
About the role
- Customer service representative providing assistance for Erste Bank & Sparkassen inquiries in Austria. Handling transactions, appointments, and offers comprehensive support.
Responsibilities
- Providing support to customers of Erste Bank & Sparkassen
- Handling inquiries related to transactions
- Coordinating customer advisory appointments
- Responding to card-related inquiries
- Troubleshooting online banking and payment issues
Requirements
- German at a minimum C1 level
- Experience in customer-facing roles
- Strong work ethic and a team-player attitude
Benefits
- Work from home: 2 to 3 days per week
- Flexible working hours
- Meal allowances
- Free fruit, snacks, and coffee
- Health-related discounts and offers
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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