Shift Engineer responsible for maintaining building essential services at Seven Oaks General Hospital. Operate boilers and chillers while ensuring efficient building automation.
About the role
- Entry level Data Centre Remote Field Service Engineer providing remote technical support to clients. Identifying and resolving technical incidents in Data Center technologies while ensuring service level agreements.
Responsibilities
- Operate in the region and provide a professional remote technical support service to clients
- Identify and resolve technical incidents and problems
- Maintain support process and handle requests for support according to the procedures
- Use service assurance software and tools to investigate and diagnose problems
- Document and close resolved incidents according to agreed procedures
Requirements
- Bachelor's degree or equivalent in Information Technology or Computing or related field
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.)
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
Benefits
- Equal Opportunity Employer with a global culture that embraces diversity
- Committed to providing an environment free of unfair discrimination and harassment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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