Onsite Data Center Remote Hands Engineer

Posted 1 hour ago

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About the role

  • Entry-level engineer providing first-line onsite technical support and resolving incidents for clients at data center. Managing incidents while ensuring service continuity and compliance with SLAs.

Responsibilities

  • Providing a professional first-line onsite technical support and field engineering service to clients
  • Proactively identifying and resolving technical incidents and problems
  • Managing standard and low complexity incidents
  • Ensuring the efficient and comprehensive resolution of incidents and requests

Requirements

  • Entry level experience in building, deploying and supporting data center networking infrastructure
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
  • Academic qualifications: Bachelor's degree or equivalent in Information Technology or Computing or related field

Benefits

  • Equal Opportunity Employer
  • Environment free of unfair discrimination and harassment
  • Professional development opportunities

Job title

Data Center Remote Hands Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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