Entry-level engineer providing first-line onsite technical support and resolving incidents for clients at data center. Managing incidents while ensuring service continuity and compliance with SLAs.
Responsibilities
Providing a professional first-line onsite technical support and field engineering service to clients
Proactively identifying and resolving technical incidents and problems
Managing standard and low complexity incidents
Ensuring the efficient and comprehensive resolution of incidents and requests
Requirements
Entry level experience in building, deploying and supporting data center networking infrastructure
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
Academic qualifications: Bachelor's degree or equivalent in Information Technology or Computing or related field
Benefits
Equal Opportunity Employer
Environment free of unfair discrimination and harassment
Shift Engineer responsible for maintaining building essential services at Seven Oaks General Hospital. Operate boilers and chillers while ensuring efficient building automation.
Hydraulic Development Engineer designing and calculating Pelton turbines for ANDRITZ. Collaborating with teams for innovative engineering solutions in a dynamic and technological environment.
Chemical Engineer supporting production operations to ensure product quality and process optimization. Collaborating with various teams to maintain safety and build efficient processes.
Nutrition Engineer specializing in food production and technology at ECCO Gulf Majorel. Ensuring product quality and compliance in food manufacturing operations in Qatar.
Entry level Data Centre Remote Field Service Engineer providing remote technical support to clients. Identifying and resolving technical incidents in Data Center technologies while ensuring service level agreements.
Entry level Data Centre Remote Hands Engineer providing remote technical support to clients in United States. Ensuring prompt and professional resolution of technical incidents and maintaining service levels.
Wissenschaftler*in bei Fraunhofer, spezialisiert auf Computer Vision und Regelungstechnik. Focusing on developing innovative optical systems for research applications.
Analytical Engineer conducting physical test and chemical analysis at MacDermid Enthone. Maintaining equipment, writing SOPs, and managing ISO 17025 documentation.
Technical Documentation Engineer managing product docs for Teltonika's networking solutions. Assist clients and coordinate with engineers in Kaunas, Lithuania.