Front Office Manager engaging guests and leading the hotel team at Seminaris. Responsible for team leadership, guest relations, and operational excellence in hotel services.
About the role
- Assistant Front Office Manager ensuring exceptional guest experiences at our hotel in Potsdam. Leading a team and solving guest challenges in a dynamic environment.
Responsibilities
- Act as the calm, reliable point of contact for guest services
- Provide supportive team leadership, including guidance, coaching and respectful supervision
- Deliver guest care through confident and efficient check-in & check-out
- Coordinate reservations and on-site recommendations
- Resolve guest-specific issues and challenges
- Manage cash handling and monitor financial processes
- Organize material safeguarding and maintain operational processes
Requirements
- Completed vocational training in hotel management / hospitality
- Several years of professional experience as a Front Office Supervisor, Shift Leader or Assistant Front Office Manager
- Experience in leading teams
- Experience with hotel property management software (SiHOT is an advantage)
- Good verbal communication skills in German and English
Benefits
- Corporate benefits program
- JobRad (company bicycle leasing)
- MyDay (birthday off)
- Participation and a voice: your ideas are welcome
- Individual learning goals: we support you in developing your potential
- Enjoy stays at our properties privately at excellent rates
- Overtime is compensated
- Your contract is tailored individually to your area of work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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