Account & Campaign Manager ensuring smooth campaign execution for Rohlik Group across multiple markets. Building long - term partnerships and managing campaign life cycles with strong communication skills.
About the role
- Senior Campaign Manager at Seen Connects leading influencer marketing campaigns for clients. Focusing on operational excellence, team management, and creative problem-solving in a hybrid work environment.
Responsibilities
- Lead the delivery of multiple influencer campaigns simultaneously, ensuring they run on time, within budget and exceed client expectations.
- Oversee influencer identification, negotiation, contracting, logistics, briefing and activation.
- Troubleshoot campaign challenges quickly and escalate issues when necessary.
- Manage, mentor and upskill junior campaign team members, ensuring that processes are being adhered to and that we are always doing our best work.
- Champion a collaborative and supportive team culture, driving high performance.
- Approve and sense-check deliverables before client submission.
- Guide reporting best practice and help improve reporting templates across Excel and Sheets.
- Present campaign insights and recommendations confidently to clients.
- Guiding the team on pulling together data requests from the client, to feed into econometric modelling.
- Champion our influencer platform (Captiv8) alongside our other Senior Campaign Managers, supporting adoption and helping to resolve any issues.
- Build strong relationships with clients and talent partners to ensure ongoing collaboration and upsell opportunities.
- Deliver exceptional service and retain long-term partnerships.
- Support new business efforts through pitch contributions and campaign insights.
- Help manage budget tracking across the account and regularly report spends to our finance team.
- Identify ways to improve campaign processes, data hygiene, and delivery as the agency scales.
- Collaborate across departments (Strategy, Accounts, Paid Media) to deliver fully integrated campaigns.
Requirements
- Proven experience managing end-to-end influencer marketing campaigns, ideally within an agency environment.
- Strong understanding of the influencer marketing ecosystem, from creator platforms to paid amplification.
- Excellent leadership skills with experience line-managing junior members of staff.
- Analytical mindset with the ability to draw insights from data and turn them into actionable recommendations.
- Exceptional communication and negotiation skills, with confidence presenting to clients and partners.
- Experience using influencer campaign management platforms (e.g., Captiv8, CreatorIQ, Tagger).
- Strong organisational skills with the ability to juggle multiple campaigns while maintaining high quality output.
- A passion for staying ahead of industry trends and sharing insights across the agency.
- Pitch experience is a bonus, comfortable contributing ideas and presenting in a new business context.
- A proactive, solutions-oriented mindset and a desire to continuously improve.
Benefits
- Salary reflective of your experience and in line with internal benchmarks
- Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
- Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
- Summer Fridays - a 3pm finish on Fridays in July and August
- 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
- 3 personal days a year which are days that you can take to give yourself a break and support your wellness and mental health.
- A £100 voucher to spend on something to support your wellbeing
- Work from anywhere for up to one month each year, as long as you can work on UK timezones and have a strong internet connection
- Snacks and drinks in the office, and free lunch provided when we have lunch and learns
- Vouchers for Above and Beyond Award winners in our monthly company meeting, and a chance to make your wishes come true with a £1000 prize going to a randomly selected winner in our lottery of wishes each quarter that we hit our targets
- Private healthcare cover and life insurance
- Cycle to work scheme and annual season ticket loan available
- Regular team and company socials
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