Senior Campaign Manager at Seen Connects leading influencer marketing campaigns for clients. Focusing on operational excellence, team management, and creative problem-solving in a hybrid work environment.
Responsibilities
Lead the delivery of multiple influencer campaigns simultaneously, ensuring they run on time, within budget and exceed client expectations.
Oversee influencer identification, negotiation, contracting, logistics, briefing and activation.
Troubleshoot campaign challenges quickly and escalate issues when necessary.
Manage, mentor and upskill junior campaign team members, ensuring that processes are being adhered to and that we are always doing our best work.
Champion a collaborative and supportive team culture, driving high performance.
Approve and sense-check deliverables before client submission.
Guide reporting best practice and help improve reporting templates across Excel and Sheets.
Present campaign insights and recommendations confidently to clients.
Guiding the team on pulling together data requests from the client, to feed into econometric modelling.
Champion our influencer platform (Captiv8) alongside our other Senior Campaign Managers, supporting adoption and helping to resolve any issues.
Build strong relationships with clients and talent partners to ensure ongoing collaboration and upsell opportunities.
Deliver exceptional service and retain long-term partnerships.
Support new business efforts through pitch contributions and campaign insights.
Help manage budget tracking across the account and regularly report spends to our finance team.
Identify ways to improve campaign processes, data hygiene, and delivery as the agency scales.
Collaborate across departments (Strategy, Accounts, Paid Media) to deliver fully integrated campaigns.
Requirements
Proven experience managing end-to-end influencer marketing campaigns, ideally within an agency environment.
Strong understanding of the influencer marketing ecosystem, from creator platforms to paid amplification.
Excellent leadership skills with experience line-managing junior members of staff.
Analytical mindset with the ability to draw insights from data and turn them into actionable recommendations.
Exceptional communication and negotiation skills, with confidence presenting to clients and partners.
Experience using influencer campaign management platforms (e.g., Captiv8, CreatorIQ, Tagger).
Strong organisational skills with the ability to juggle multiple campaigns while maintaining high quality output.
A passion for staying ahead of industry trends and sharing insights across the agency.
Pitch experience is a bonus, comfortable contributing ideas and presenting in a new business context.
A proactive, solutions-oriented mindset and a desire to continuously improve.
Benefits
Salary reflective of your experience and in line with internal benchmarks
Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
Summer Fridays - a 3pm finish on Fridays in July and August
24 days of annual leave, increasing to 25 after one year and 26 after two years of service
3 personal days a year which are days that you can take to give yourself a break and support your wellness and mental health.
A £100 voucher to spend on something to support your wellbeing
Work from anywhere for up to one month each year, as long as you can work on UK timezones and have a strong internet connection
Snacks and drinks in the office, and free lunch provided when we have lunch and learns
Vouchers for Above and Beyond Award winners in our monthly company meeting, and a chance to make your wishes come true with a £1000 prize going to a randomly selected winner in our lottery of wishes each quarter that we hit our targets
Private healthcare cover and life insurance
Cycle to work scheme and annual season ticket loan available
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