AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Work closely with the sales team to strategize on new business opportunities, ensuring a deep understanding of prospective client needs and industry-specific challenges.
- Directly engage with clients to assess their business requirements and technological pain points, positioning yourself as a trusted advisor.
- Architect and customize solutions that uniquely address the needs of each client, emphasizing scalability and future growth.
- Skillfully prepare and present dynamic presentations and demonstrations that clearly articulate the value and competitive edge of our solutions.
- Provide comprehensive technical guidance during the sales cycle, responding to inquiries, resolving complex issues, and facilitating product evaluations.
- Establish and nurture lasting relationships with key stakeholders, including clients, partners, and internal teams, to foster long-term business growth.
- Continuously gather intelligence on industry trends, the competitive landscape, and technology innovations to enhance solution positioning and sales tactics.
- Actively assist the sales team in meeting or exceeding revenue targets and strategic business objectives.
Requirements
- Bachelor’s degree or higher in Computer Science, Information Technology, Business Administration, or a related field.
- At least 3-5 years of experience in pre-sales, technical sales, or a similar role within the IT sector, ideally within an MSP or similar environment.
- Comprehensive knowledge of modern IT solutions, including cloud services, cybersecurity, enterprise software, and infrastructure technologies.
- Exceptional presentation and communication skills, adept at discussing complex technical details with both technical and executive audiences.
- Demonstrated ability to develop and sustain productive relationships with a diverse set of internal and external stakeholders.
- Proven ability to thrive in a fast-paced and dynamic environment, managing multiple priorities with a results-oriented mindset.
- Strong analytical and strategic thinking skills, with meticulous attention to detail.
- CompTIA Certifications (Network+, Security+, Cloud+): Nice to have.
Benefits
- Competitive base salary with uncapped commission potential.
- Comprehensive benefits package
- Opportunities for professional growth and development.
- Collaborative and innovative work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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