Team Manager leading HR Operations specialists in Gdańsk, fostering a high-performance culture and ensuring compliance. Overseeing employee lifecycle services and process improvements within the organization.
Responsibilities
Oversee daily execution of P&C services such as onboarding, employee changes, mobility, offboarding, or contractor management
Allocate workload across the team and monitor performance against SLAs, KPIs, and compliance standards
Ensure accurate and timely transaction processing and resolution of employee queries
Act as primary contact for in-country P&C and business stakeholders to resolve issues and ensure service excellence
Escalate complex or high-risk cases and support root cause analysis and resolution
Coach, mentor, and develop team members to build capability and foster a high-performance culture
Ensure adherence to labor law, data protection, and internal control requirements
Contribute to continuous improvement and standardization efforts within the P&C Operations function
Requirements
5+ years of experience in HR Operations or Shared Services, including employee lifecycle processing
2+ years of people management or team coordination experience
Solid understanding of HR systems, standard operating procedures, and compliance requirements
Knowledge of labor law in supported countries is an advantage
Experience in driving standardization and process optimization is a plus
Bachelor’s degree in Human Resources, Business Administration, or related field
Benefits
Private medical care – comprehensive healthcare coverage for your wellbeing
Life insurance package – additional security for you and your loved ones
Sports card – access to Medicover program to keep you active
Learning & development platforms – access to ongoing education and upskilling opportunities
Friendly and inclusive work culture – be part of a team that values collaboration and diversity
Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity
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