Hybrid People Advice Manager

Posted 1 hour ago

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About the role

  • People Advice Manager providing expert HR guidance on complex ER cases at Biffa. Leading a team in delivering a proactive advisory service while mentoring others in the organization.

Responsibilities

  • Act as deputy to the Head of People Advice and lead the team in their absence
  • Provide expert guidance on complex ER cases, including disciplinary, grievance, performance, absence, and capability
  • Advise on high‑risk matters such as whistleblowing, settlement agreements, TUPE, redundancy, and tribunal preparation
  • Oversee the People Advice phone line, inbox, and business change requests
  • Build strong relationships with managers and leaders across the business
  • Analyse ER data to identify trends and support proactive interventions
  • Mentor People Advisors and support onboarding
  • Deliver ER training and contribute to policy development

Requirements

  • CIPD Level 5 or equivalent experience
  • Significant ER experience in a complex, fast‑paced organisation
  • Experience in a unionised environment
  • Strong knowledge of UK employment law
  • Excellent coaching, communication, and stakeholder management skills
  • High emotional intelligence and sound judgement

Job title

People Advice Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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