Hybrid SMB Social & Influencer Marketing Manager

Posted 2 days ago

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About the role

  • Social Media Manager activating social strategies for Salesforce's SMB audience. Creating engaging content and steering community interactions to enhance brand presence.

Responsibilities

  • Develop and execute the organic social media strategy and editorial calendar for the SMB segment across all relevant channels, including social plans for product launches, events, and key initiatives.
  • Create, edit, and publish engaging, on-brand social media content across all platforms.
  • Manage the day-to-day execution of the organic social media calendar, including content ideation, publishing, and active community management.
  • Lead influencer marketing initiatives, collaborating with external partners to co-create and promote content and events.
  • Partner with cross-functional teams (Product Marketing, Demand Generation, Events, Content, and Creative) to identify content opportunities and execute integrated social campaigns.
  • Analyze and report on social media performance, providing data-driven recommendations and insights to internal stakeholders and partners for continuous improvement.
  • Monitor the social landscape, identify emerging trends, competitor activities, and platform innovations to inform and adjust strategy.

Requirements

  • 5+ years experience managing social media marketing for a leading brand, ideally with experience marketing to the SMB audience.
  • Deep working knowledge of social best practices across popular social media platforms – Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.
  • Exceptional writing skills and ability to craft compelling posts for complex stories.
  • Examples of work demonstrating the ability to create fun, high-quality, engaging innovative social media content and campaigns.
  • Creative thinker with an innate visual aesthetic.
  • Strong stakeholder management and project management skills.
  • Hands-on knowledge of digital media tools – digital photography, basic Photoshop/photo editing skills, knowledge of apps commonly used for creating social content such as Canva, Adobe Suite, and CapCut.
  • Willingness to adapt and flex as our team's needs and priorities evolve.

Benefits

  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • an employee stock purchasing program

Job title

SMB Social & Influencer Marketing Manager

Job type

Experience level

Mid levelSenior

Salary

$127,200 - $174,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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