Social Media Manager activating social strategies for Salesforce's SMB audience. Creating engaging content and steering community interactions to enhance brand presence.
Responsibilities
Develop and execute the organic social media strategy and editorial calendar for the SMB segment across all relevant channels, including social plans for product launches, events, and key initiatives.
Create, edit, and publish engaging, on-brand social media content across all platforms.
Manage the day-to-day execution of the organic social media calendar, including content ideation, publishing, and active community management.
Lead influencer marketing initiatives, collaborating with external partners to co-create and promote content and events.
Partner with cross-functional teams (Product Marketing, Demand Generation, Events, Content, and Creative) to identify content opportunities and execute integrated social campaigns.
Analyze and report on social media performance, providing data-driven recommendations and insights to internal stakeholders and partners for continuous improvement.
Monitor the social landscape, identify emerging trends, competitor activities, and platform innovations to inform and adjust strategy.
Requirements
5+ years experience managing social media marketing for a leading brand, ideally with experience marketing to the SMB audience.
Deep working knowledge of social best practices across popular social media platforms – Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.
Exceptional writing skills and ability to craft compelling posts for complex stories.
Examples of work demonstrating the ability to create fun, high-quality, engaging innovative social media content and campaigns.
Creative thinker with an innate visual aesthetic.
Strong stakeholder management and project management skills.
Hands-on knowledge of digital media tools – digital photography, basic Photoshop/photo editing skills, knowledge of apps commonly used for creating social content such as Canva, Adobe Suite, and CapCut.
Willingness to adapt and flex as our team's needs and priorities evolve.
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