Hybrid Senior Product Manager, Monetization – Pricing

at SafetyCulture

• Job title: Senior Product Manager, Monetization – Pricing
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Sydney, Australia

About the role

• Senior Product Manager at SafetyCulture, leading pricing and monetization strategies for enhancing customer value. Focused on execution and collaboration for commercial growth and revenue performance.

Responsibilities

• Lead Implementation of Pricing, Packaging & Commercial Strategy:
• Operationalise the commercial strategy: Take full ownership of implementing the company’s defined pricing, packaging, and commercial frameworks - refining details, managing trade-offs, and translating strategic direction into clear, actionable execution plans.
• End-to-end execution leadership: Lead implementation of key pricing and packaging initiatives, including plan redesigns, commercial model transitions (e.g., location-based, hybrid pricing, AI credit models), price increases on legacy products, and discount rationalisation - ensuring delivery against business goals and timelines.
• Cross-functional program leadership: Partner with Product, Engineering, Revenue Operations, Finance/FP&A, and GTM teams to drive end-to-end execution of pricing changes. Define implementation requirements, incorporate user and business requirements into engineering backlogs, track execution through to production release, forecast financial impacts of changes and post-launch evaluation.
• Drive adoption and compliance: Ensure that updated pricing and packaging structures are effectively adopted by Sales, Customer Success, and Support organisations via enablement, documentation, and pricing guardrails working with Deal Desk / RevOps functions.
• Commercial readiness & rollout: Coordinate rollout plans with GTM teams, including go-to-market sequencing, enablement materials, and communications to both internal stakeholders and customers as required.
• Pricing Experimentation & Evidence-Based Refinement:
• Design and lead pricing experiments: Build rigorous experimentation plans (pilot tests, segmented rollouts, A/B tests) to validate assumptions in current commercial strategy; define success criteria, measure outcomes, and iterate on pricing models.
• Insight & scenario modelling: Work with Data & Analytics and FP&A to develop pricing scenarios, elasticity insights, and forecasting models that support prioritisation, assess trade-offs, and quantify revenue impact across ARR, NDR, and ARPU/ACV.
• Measure, learn, improve: Establish performance measurement frameworks to assess commercial outcomes post-implementation, surface learnings, and make iterative recommendations for refinement.
• Cross-Functional Collaboration & Enablement:
• Product & engineering partnership: Act as the primary monetisation partner to Product Managers and Engineering teams - embedding pricing logic into product capabilities, usage metering, billing/platform support, and ensuring functional readiness for releases.
• GTM alignment: Own the alignment workstream with Sales Leadership, Marketing, Customer Success, and Support functions to ensure consistent messaging, negotiation guardrails, and customer transition plans where pricing changes apply.
• Executive & stakeholder communication: Synthesize complex pricing and packaging information into concise briefs and presentations for leadership, steering committees, and key stakeholders — clearly articulating rationale, timelines, risks, and performance indicators.
• Commercial Intelligence & Market Context:
• Competitive & market insight: Track competitive pricing and packaging evolution, market dynamics, and customer insights to inform tactical adjustments and future strategy refinement.
• Voice of customer: Balance quantitative results with qualitative feedback (e.g., surveys, customer interviews, segment insights) to validate assumptions and refine implementations.

Requirements

• Experience: 6+ years in product management, monetisation, pricing strategy, or related roles in SaaS/technology — with demonstrable execution experience in pricing experiments and commercial model implementation.
• Analytical skills: Strong analytical skills with fluency in data interpretation, scenario modelling, and hypothesis testing; familiarity with SQL or equivalent analytical tools is a plus.
• Cross-functional collaboration: Demonstrated ability to work effectively with Product, Engineering, Revenue Operations, FP&A/Finance, and GTM teams.
• SaaS pricing knowledge: Deep understanding of SaaS pricing strategies, including hybrid monetisation models, usage-based pricing, and packaging optimisation.
• Communication: Excellent written and verbal communication skills with an ability to articulate complex trade-offs to both technical and business audiences, including executive leadership.
• Project leadership: Proven track record leading complex cross-functional initiatives to successful execution.

Benefits

• Equity with high growth potential, and a competitive salary,
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
• Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
• Quarterly celebrations and team events, including the annual Shiplt! global offsite
• Table tennis, board games, gym sessions, book club, and pet-friendly offices.