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About the role
- Product Manager for HVAC Replacement Parts driving sales growth and profitability through analysis and strategy. Collaborating across functions to support new product initiatives and customer loyalty.
Responsibilities
- Product management with a cross functional team to achieve goals, including sales and product forecasts, pricing, gross margin analysis, and assisting with the execution of market strategy.
- Performs significant data analysis to identify opportunities and then translate into customer value propositions/sales path forward.
- Owns and develops elements of functional strategies and operational goals with packaged chiller products to provide product support for new product development as well as corporate strategic initiatives.
- Will focus on the operational plans for short term items, such as product launches, including new part set up with pricing, gross margin, and other required information.
- Recommends and implements business opportunity plans in support of potential new business.
- Manage and/or execute the tasks associated with the plan.
- Analyze competitive product feature, benefits, pricing and recommend appropriate actions to provide competitive portfolio of products.
- Provide and analyze sales and product reports by customer and by channel.
- Provide product information, legal approved product claims to support marketing materials.
- Provide support for product videos or on-line learning module script development and review.
- Support the RC Parts Information Management (PIM) process to ensure there is electronic data and images to be used in e-commerce.
- Provide timely responses to difficult & complex inquiries and build product and brand loyalty with RC’s customers.
- Focus and conduct extensive investigation of process gaps to better understand and implement a more robust and timely process to support to sales and customers.
- Managing existing processes to find ways to grow the business and drives customer satisfaction.
- Utilize solutions that could be unique in order to keep the business on the cutting edge.
- Needs to communicate cross-functionally across the parties inside the organization, as well as outside the organization.
- Requires the ability to communicate to executive leadership regarding matters of high importance.
- May require making recommendations to senior leadership on the best course of actions.
- Conduct product training sessions online & face to face at customer training events for 50+ attendees.
- Support distributor events such as open houses and trade shows to discuss and demo products.
- Provide support and training to RC Sales team.
Requirements
- Bachelor’s degree
- 2 + years of experience in Category and/or Product Management
- Strong business analysis skills
- Strong project management skills
- Experience in forecasts, pricing, and gross margin calculation
- Proficiency with Microsoft Office (Excel, Word, and PowerPoint) is required.
- Specific knowledge of the HVAC/R or related industry and replacement parts & accessories is desired.
- Proficiency with SAP, WindChill, SalesForce, and Business Intelligence systems is desired.
- Strong communication skills with the ability to interact and collaborate with a cross-functional team.
- Demonstrated sense of urgency, self-initiative, and sense of ownership is required.
- Willingness to learn and flexible approach is a must.
- Highly organized with attention to detail.
- Ability to effectively handle multiple priorities.
- Excellent follow through skills.
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
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