Partner Account Manager responsible for sales and distribution management at Vodafone. Building partner relations to achieve sales targets and growth in the telecommunications sector.
Responsibilities
Primary owner of the relationship for the partner portfolio
Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
Acquire a thorough understanding of key partner/ customer needs and requirements.
Drive channel objectives across the partner base to meet annual targets
Develop and grow partner relationships to create new value and opportunities.
Provide valuable inputs to the manager for developing a sales plan and monitoring its implementation across the partner base
Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
Own escalated partner & customer complaints, for the allocated distribution, from a service perspective.
Support finance & credit control in recovering overdue and non-payment by clients.
Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
Serve as the link of communication between business partners / key customers and internal teams.
Requirements
Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)
A minimum of 3+ years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in: Partner Channel / distribution management
Strong understanding of Indirect sales models & partner ecosystems
Strong understanding of fixed and cloud technologies, networks, fixed and cloud market dynamics and sales
Ability to build & grow relationships
Benefits
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
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