About the role

  • Data Quality Manager overseeing loan transfer accuracy and compliance processes at Central Research Inc. Ensuring timely data reporting and compliance with FSA requirements and federal regulations.

Responsibilities

  • Ensures the accuracy of the loan transfer process and reporting process for the Perkins Loan Servicing Program.
  • Implements quality assurance to ensure operational and financial data accuracy.
  • Oversees the loan transfer process and reporting processes, including NSLDS.
  • Resolves customer complaints and oversees the control mail process.
  • Reviews operational processes to identify gaps.
  • Collaborates with operations and IT for real-time updates.
  • Develops and maintains internal processing flows and control documentation.
  • Addresses borrower concerns and compliance inquiries in a timely manner.

Requirements

  • US Citizenship required
  • Bachelor's degree
  • 5 years' experience in enrollment processing, loan servicing, quality and/or data management.
  • 2 years' experience with NSLDS and federal compliance requirements.
  • Strong organizational, analytical, and communication skills.
  • Ability to manage multiple priorities and timelines effectively.
  • Proficiency with relevant software and data management tools.
  • Ability to obtain and maintain a Federal Public Trust (6c) security clearance
  • Not in default on federal student loans
  • Demonstrated financial responsibility
  • No felony convictions within the past 7 years.
  • Misdemeanor convictions within the past 7 years may impact eligibility
  • No non-medical collections totaling $7,500 or more.

Benefits

  • Equal Opportunity Employer: Equal Opportunity Employer, including veterans and individuals with disabilities.

Job title

Data Quality Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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