Data Quality Manager overseeing loan transfer accuracy and compliance processes at Central Research Inc. Ensuring timely data reporting and compliance with FSA requirements and federal regulations.
Responsibilities
Ensures the accuracy of the loan transfer process and reporting process for the Perkins Loan Servicing Program.
Implements quality assurance to ensure operational and financial data accuracy.
Oversees the loan transfer process and reporting processes, including NSLDS.
Resolves customer complaints and oversees the control mail process.
Reviews operational processes to identify gaps.
Collaborates with operations and IT for real-time updates.
Develops and maintains internal processing flows and control documentation.
Addresses borrower concerns and compliance inquiries in a timely manner.
Requirements
US Citizenship required
Bachelor's degree
5 years' experience in enrollment processing, loan servicing, quality and/or data management.
2 years' experience with NSLDS and federal compliance requirements.
Strong organizational, analytical, and communication skills.
Ability to manage multiple priorities and timelines effectively.
Proficiency with relevant software and data management tools.
Ability to obtain and maintain a Federal Public Trust (6c) security clearance
Not in default on federal student loans
Demonstrated financial responsibility
No felony convictions within the past 7 years.
Misdemeanor convictions within the past 7 years may impact eligibility
No non-medical collections totaling $7,500 or more.
Benefits
Equal Opportunity Employer: Equal Opportunity Employer, including veterans and individuals with disabilities.
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