Sales Advisor assisting with customer expansion and contract sales. Supporting lead generation and customer relationship management while performing technical documentation reviews.
MG
Onsite Customer Service Representative – Inbound
Posted yesterday
About the role
- Customer service representative managing phone and email correspondence for a coin trading company. Engaging in customer service tasks and contributing to client retention strategies.
Responsibilities
- Handling customer correspondence by phone and in writing, including email and WhatsApp
- General customer service administration (account reconciliation, complaint handling, and tailored problem resolution)
- Advising and supporting our customers
- Actively contributing to customer retention
Requirements
- Completed commercial or administrative training (or equivalent) is an advantage; career changers are welcome
- Strong customer-focused mindset, excellent communication skills, and negotiation ability
- Experience in commercial/administrative processing and confident use of common MS Office applications
- Flexible, outgoing, and able to keep an overview and remain calm in stressful situations
Benefits
- Varied range of tasks in an innovative, family-owned company in the coin industry
- Shift-based working hours: Mon–Thu (8:00–20:00) and Fri (8:00–19:00), with the option to work from home
- Genuine team spirit and a collegial atmosphere from staff to management
- Good development opportunities due to strong company growth
- Employer contribution to pension provision
- Health support including a fitness subsidy, company health insurance, and the option of JobRad (company bike leasing)
- Employee benefits program with exclusive discounts from well-known manufacturers and brands
- Regular employee and team events, plus individual training opportunities
- Free coffee, complimentary fruit, and free company parking
- Attractive, performance-based pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Team leader coaching and motivating customer service employees at Conduent. Ensuring operational results and fostering a positive environment in a growing organization.
Projectmanager Customer Service at Conduent Netherlands handling various internal and client - related projects. Focused on improving quality, planning, and seizing sales opportunities.
Customer Experience Manager overseeing teams and processes to enhance customer satisfaction at Conduent Netherlands. Driving daily operations and implementing improvement initiatives in the customer service sector.
Freelance evaluator assessing customer experiences for luxury automotive brands. Collaborating on flexible schedules with independent projects on automotive customer experiences.
Trading Support Specialist at a Fintech firm helping clients with trading issues and inquiries. Engaging in diverse customer interactions while enhancing financial product knowledge.
Junior Trading Support Specialist ensuring client satisfaction within a FinTech firm. Involve in assisting clients with trading tools and providing financial product explanations.
Application Support Specialist developing SQL solutions and collaborating with internal departments in Bulgarian energy market. Seeking motivated individuals for a dynamic role.
Customer Service Representative ensuring customer satisfaction by processing orders and handling inquiries. Collaborating with various departments to address issues and improve customer relations for Hanger's O&P services.
Providing technical customer service support for Compliance Solutions software via various channels. Assisting customers with inquiries, configuring software, and maintaining technical knowledge.