Freelance evaluator assessing customer experiences for luxury automotive brands. Collaborating on flexible schedules with independent projects on automotive customer experiences.
Responsibilities
Choose assignments based on your availability and location
Observe every detail: evaluate the atmosphere, level of service, digital and face-to-face interactions on site, follow-up communications, and the overall customer journey
Provide honest, detailed feedback using short questionnaires
Requirements
Minimum age: 18 years
Good knowledge of the automotive sector and an interest in the car industry
Interest in improving customer experience and in retail environments
Strong interpersonal skills and a confident demeanor when interacting with the public
High attention to detail and the ability to observe the in-store experience discreetly and accurately
Valid driver's license and access to your own vehicle
Ability to provide objective, impartial, and structured feedback
Reliability and punctuality in completing online questionnaires after each assignment
Benefits
Freelance, project-based collaboration
Flexible scheduling with the ability to accept assignments according to your availability
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