Junior Trading Support Specialist ensuring client satisfaction within a FinTech firm. Involve in assisting clients with trading tools and providing financial product explanations.
Responsibilities
Assurer la satisfaction et le bonheur des clients
Aider les clients avec les problèmes de connexion
Fournir des explications sur les types d’ordres
Expliquer le fonctionnement des comptes-titres et des produits financiers
Travailler en collaboration avec l'équipe pour fournir un service de haute qualité
Requirements
Bonne communication et service client orienté
Passionné par les marchés financiers
Diplôme en finance ou certification similaire souhaitée
Langues requises : néerlandais, français, anglais
Benefits
Un environnement de travail détendu et informel
Des collègues sympathiques et serviables
Un package salarial attractif avec de nombreux avantages extra-légaux
Un grand nombre de jours de congé
Un mode de travail hybride (télétravail ou bureau)
Un budget de formation librement utilisable pour votre développement professionnel
Des moments conviviaux réguliers et des activités d’équipe renforçant l’esprit de collaboration
Job title
Junior Trading Support Specialist, French Speaking
Business Support Specialist acting as a key coordinator for sales teams at Solenis. Supporting commercial initiatives and ensuring effective sales processes.
Technical Customer Service Representative handling technical inquiries and support for Diversey products and services. Collaborate with internal teams to enhance customer satisfaction and resolve issues.
Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
Insurance expert providing phone - based broker services and administrative support at Hiscox. Delivering exceptional service and managing inquiries from High Net Worth brokers.
Sales Support Specialist in VIEWENTO handling customer relations, marketing, and operations. Focused on optimizing sales processes within a dynamic marketing team.
Client Support Specialist providing real - time assistance and support to insurance clients using underwriting screening tools. Ensuring effective user experience and addressing queries promptly.
Customer Support Agent at Maurten responsible for handling customer inquiries through Zendesk. Engaging with users and supporting development projects in a hybrid work environment.
Customer Service Representative supporting Asia customers for Teledyne Technologies. Responsible for processing orders, customer service requests, and compliance coordination from Tokyo office.
Customer Experience Quality Analyst at Blue Ridge Communications managing customer feedback and insights. Focused on driving improvement in customer journeys through actionable data analysis and reporting.
Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.