Trading Support Specialist at a Fintech firm helping clients with trading issues and inquiries. Engaging in diverse customer interactions while enhancing financial product knowledge.
LT
Hybrid Junior Trading Support Specialist, French Speaking
Posted 4 hours ago
About the role
- Junior Trading Support Specialist ensuring client satisfaction within a FinTech firm. Involve in assisting clients with trading tools and providing financial product explanations.
Responsibilities
- Assurer la satisfaction et le bonheur des clients
- Aider les clients avec les problèmes de connexion
- Fournir des explications sur les types d’ordres
- Expliquer le fonctionnement des comptes-titres et des produits financiers
- Travailler en collaboration avec l'équipe pour fournir un service de haute qualité
Requirements
- Bonne communication et service client orienté
- Passionné par les marchés financiers
- Diplôme en finance ou certification similaire souhaitée
- Langues requises : néerlandais, français, anglais
Benefits
- Un environnement de travail détendu et informel
- Des collègues sympathiques et serviables
- Un package salarial attractif avec de nombreux avantages extra-légaux
- Un grand nombre de jours de congé
- Un mode de travail hybride (télétravail ou bureau)
- Un budget de formation librement utilisable pour votre développement professionnel
- Des moments conviviaux réguliers et des activités d’équipe renforçant l’esprit de collaboration
Job title
Job type
Experience level
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Degree requirement
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