Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast - paced environment.
About the role
- Agency Implementation Specialist responsible for order fulfillment and vendor relations at RELX. Ensuring effective order processing and supporting capacity planning for inventory management.
Responsibilities
- Fulfills orders, including order entry, administration and shipping.
- Processes orders and oversees related activities of third-party vendors to ensure orders flow effectively through systems and processes in accordance with the organization's customer service standards.
- Develops capacity plans to support build-to-stock and/or build-to-order environments.
- Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost.
- Prepares and maintains volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog.
- Identify the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
- Assist in on the job training for new associates, as required.
- Attend virtual calls and meetings as required by management and operations
Requirements
- Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
- Typing speed of 45 wpm.
- Basic computer skills (MS Office)
- Possess sense of urgency while being able to focus and pay attention to detail.
- Ability to prioritize and learn quickly in a production based environment.
- Excellent communication skills.
- Must have good interpersonal skills.
- Must have good analytical skills.
- Must have good English reading comprehension.
- Can be located either in Manila or Iloilo.
- Must have 1-yr tenure in current function in REPH.
- Must not have received any Disciplinary Action within the past 12 months.
- Must not have any Attendance and Punctuality issues in the past 12 month.
- Must have a Successful or above rating in the last Enabling Performance cycle.
Benefits
- country specific benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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