Senior Manager managing Customer Growth Account Management for Tricentis, focusing on strategic and Solex accounts. Leading teams to ensure customer success and growth.
About the role
- Senior Account Manager managing key Luxury exhibitor accounts and driving revenue for exclusive events. Building long-term partnerships and identifying new business opportunities in the luxury sector.
Responsibilities
- Own an assigned book of Luxury exhibitor accounts; achieve and exceed individual and event revenue targets.
- Manage the full sales cycle—prospecting, pitching, contracting, and post-event rebooking.
- Act as the primary point of contact for top-tier exhibitors and brands, building long-term partnerships.
- Source and onboard new exhibitors aligned with Luxury’s quality standards and brand positioning.
- Identify growth opportunities across booth upgrades and sponsorships.
- Contribute to strategic sales plans based on industry trends, customer goals, and portfolio objectives.
- Serve as a trusted consultant—providing data, trend insights, and recommendations to maximize client success.
- Collaborate with marketing, operations, and event leadership to deliver exceptional client experience pre-, during, and post-show.
- Conduct regular business reviews to ensure exhibitor satisfaction and ROI.
- Utilize best practices and standards within Salesforce.
Requirements
- Have 5–7 years of B2B sales experience, ideally in luxury goods, jewelry, fashion, or premium events.
- Demonstrate proven track record of achieving and exceeding revenue targets through consultative selling.
- Possess excellent relationship-management and client-service orientation with C-suite decision-makers in the Luxury Industry.
- Have a strategic mindset with the ability to analyze sales data, pipeline health, and market trends.
- Demonstrate excellent communication, presentation, and negotiation skills.
- Have a high comfort level operating in a fast-paced, deadline-driven environment.
- Be proficient in Salesforce (or similar CRM) and MS Office suite; familiarity with digital-media sales a plus.
- Be able to travel as required by business
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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Degree requirement
No Education Requirement
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