Team Lead at Clariness leading delivery of clinical trial recruitment projects in Berlin or Hamburg. Overseeing planning, execution, and mentoring teams in a hybrid role.
RG
Hybrid Digital Operations & Tool Manager – Process Optimization, Automation
Posted 14 minutes ago
About the role
- Digital Operations & Tool Manager handling internal tools development and process automation for REGION10 GROUP GmbH. Collaborating across teams to enhance efficiency and effectiveness in operations.
Responsibilities
- Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill and more
- Analyze, automate and document processes – e.g. using Make.com or native tool integrations
- Optimize internal workflows through cross-tool logic, automations & clear responsibilities
- Collaborate with all teams (Sales, Support, Development, Administration, Management) to collect internal requirements in a structured manner
- Implement & train on new systems, including access rights management, system architecture & process documentation
- Monitor & continuously improve existing tool landscapes and data flows
- Provide a support function for operational tool & process questions (e.g. ticketing, CRM usage, data flows)
Requirements
- Experience in tool management, digitalization, IT-related process optimization or automation
- Solid knowledge of common cloud/SaaS systems (e.g. HubSpot, Jira, Make, Dropbox, SharePoint, Easybill)
- Strong understanding of processes and data flows – you identify patterns, gaps & opportunities
- Analytical thinking, structured working style and a high level of personal responsibility
- You are a true “bridge-builder” between technology, people & processes
- Very good German language skills, ideally also good English skills
Benefits
- €1,000 welcome bonus for your successful start with us
- State-of-the-art equipment – work with high-quality hardware from Apple, Dell & Logitech
- Scope to shape and influence in a central key position – you will make a real impact
- Home office & remote options – work where you are most productive
- Flexible working hours with time tracking – flexibility with structure
- Complimentary specialty coffees & soft drinks in the office
- Canteen with breakfast & lunch – freshly prepared daily for a low fixed fee
- Rooftop terrace – ideal for breaks, brainstorming or after-work sunsets
- Team events such as a summer party & Christmas celebration
- Individual training & development opportunities – for your professional and personal growth
- Free parking & good public transport connections
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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