Digital Operations & Tool Manager handling internal tools development and process automation for REGION10 GROUP GmbH. Collaborating across teams to enhance efficiency and effectiveness in operations.
Responsibilities
Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill and more
Analyze, automate and document processes – e.g. using Make.com or native tool integrations
Optimize internal workflows through cross-tool logic, automations & clear responsibilities
Collaborate with all teams (Sales, Support, Development, Administration, Management) to collect internal requirements in a structured manner
Implement & train on new systems, including access rights management, system architecture & process documentation
Monitor & continuously improve existing tool landscapes and data flows
Provide a support function for operational tool & process questions (e.g. ticketing, CRM usage, data flows)
Requirements
Experience in tool management, digitalization, IT-related process optimization or automation
Solid knowledge of common cloud/SaaS systems (e.g. HubSpot, Jira, Make, Dropbox, SharePoint, Easybill)
Strong understanding of processes and data flows – you identify patterns, gaps & opportunities
Analytical thinking, structured working style and a high level of personal responsibility
You are a true “bridge-builder” between technology, people & processes
Very good German language skills, ideally also good English skills
Benefits
€1,000 welcome bonus for your successful start with us
State-of-the-art equipment – work with high-quality hardware from Apple, Dell & Logitech
Scope to shape and influence in a central key position – you will make a real impact
Home office & remote options – work where you are most productive
Flexible working hours with time tracking – flexibility with structure
Complimentary specialty coffees & soft drinks in the office
Canteen with breakfast & lunch – freshly prepared daily for a low fixed fee
Rooftop terrace – ideal for breaks, brainstorming or after-work sunsets
Team events such as a summer party & Christmas celebration
Individual training & development opportunities – for your professional and personal growth
Free parking & good public transport connections
Job title
Digital Operations & Tool Manager – Process Optimization, Automation
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