AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Responsibility for the individual development of customer advisors in sales skills
- Ensure that knowledge from sales trainings is successfully applied in practice
- Identify training needs for customer advisors in the supported outbound campaigns
- Uncover optimization potential in the process design of the supported outbound campaigns
- Derive and coordinate improvement proposals for campaign optimization
- Conduct short training sessions with customer advisors
Requirements
- Completed coach training with several years of professional experience
- Excellent German skills, written and spoken (C1 level)
- Confident use of common IT systems
- Process awareness and a basic understanding of technical and commercial workflows
- High degree of independence and initiative
- Strong communication skills, including the ability to give constructive feedback
Benefits
- Permanent employment contract from day one
- Additional earnings through commission payments and performance-based compensation
- 22 days of vacation entitlement
- Tailored and individual onboarding
- Needs-based and continuous professional development
- The opportunity to contribute your ideas and experience
- A pleasant and modern working environment
- The excitement and enjoyment of helping to further build a project successfully at the location
- Private health and life insurance for your protection
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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