Director of ICSR Knowledge & Process Optimization at Regeneron driving compliance and efficiency in safety report processing. Ensuring high-quality procedures and collaborating with cross-functional teams.
Responsibilities
Develop, maintain, and continuously improve global procedures, standards, and tools for ICSR processing
Ensure end-to-end ICSR process robustness from intake through reporting
Drive harmonized procedures, risk-based quality controls, and technology-enabled automation
Partner with various teams for timely compliance with global regulations
Map end-to-end processes and identify waste, bottlenecks, and process failures
Define and review key performance indicators for training compliance and effectiveness
Curate and maintain the ICSR Knowledge Base
Standardize role-based training and certification for internal teams and vendors
Oversee readiness for internal audits and Health Authority inspections
Requirements
Bachelor's Degree in one of the life sciences or clinical research and/or a licensed healthcare professional required
Minimum of 12 years of experience in safety and safety reporting
Equivalent combination of relevant education and experience
Computer literacy and experience working with Microsoft Office (Word, Excel, PowerPoint) required
Excellent knowledge of Argus and its applications
Excellent verbal and written communication skills required
Excellent interpersonal and organizational skills required
Ability to work independently, prioritize effectively and work in a matrix team environment required
Ability and willingness to travel domestically as required.
Benefits
health and wellness programs (including medical, dental, vision, life, and disability insurance)
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