Onsite Director, ICSR Knowledge – Process Optimization

Posted 8 hours ago

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About the role

  • Director of ICSR Knowledge & Process Optimization at Regeneron driving compliance and efficiency in safety report processing. Ensuring high-quality procedures and collaborating with cross-functional teams.

Responsibilities

  • Develop, maintain, and continuously improve global procedures, standards, and tools for ICSR processing
  • Ensure end-to-end ICSR process robustness from intake through reporting
  • Drive harmonized procedures, risk-based quality controls, and technology-enabled automation
  • Partner with various teams for timely compliance with global regulations
  • Map end-to-end processes and identify waste, bottlenecks, and process failures
  • Define and review key performance indicators for training compliance and effectiveness
  • Curate and maintain the ICSR Knowledge Base
  • Standardize role-based training and certification for internal teams and vendors
  • Oversee readiness for internal audits and Health Authority inspections

Requirements

  • Bachelor's Degree in one of the life sciences or clinical research and/or a licensed healthcare professional required
  • Minimum of 12 years of experience in safety and safety reporting
  • Equivalent combination of relevant education and experience
  • Computer literacy and experience working with Microsoft Office (Word, Excel, PowerPoint) required
  • Excellent knowledge of Argus and its applications
  • Excellent verbal and written communication skills required
  • Excellent interpersonal and organizational skills required
  • Ability to work independently, prioritize effectively and work in a matrix team environment required
  • Ability and willingness to travel domestically as required.

Benefits

  • health and wellness programs (including medical, dental, vision, life, and disability insurance)
  • fitness centers
  • 401(k) company match
  • family support benefits
  • equity awards
  • annual bonuses
  • paid time off
  • paid leaves (e.g., military and parental leave)

Job title

Director, ICSR Knowledge – Process Optimization

Job type

Experience level

Lead

Salary

$183,100 - $305,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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