Director of Enablement Management at Manulife leading Distribution Transformation Programs. Responsible for executive reporting and governance alongside strategic leadership for the distribution enablement team.
Responsibilities
Own and maintain the Distribution Transformation Program master roadmap, ensuring alignment across all workstreams
Partner with workstream leads to define milestones, deliverables, dependencies, and timelines
Drive accountability for milestone delivery; proactively identify risks, root causes, and mitigation plans
Facilitate cross-functional decision-making and call out issues as needed to maintain momentum
Lead the definition, refinement, and ongoing management of program KPIs
Partner with Business Intelligence to build and publish monthly KPI dashboards
Deliver executive-level reporting highlighting progress, risks, wins, and strategic implications
Organize and lead program governance forums
Develop agendas, synthesize updates, track actions, and ensure follow-through
Prepare executive briefings and leadership communications
Track operating budget, vendor spend, and headcount forecasting
Partner with Finance on variance analysis and annual planning cycles
Develop leadership communications and strategy decks
Co-own team engagement strategy and lead operating rhythms
Requirements
8–10 years of experience in financial services, with background in enablement, sales, marketing, strategy, or program management
Demonstrated success leading complex, cross‑functional initiatives without direct authority
Experience leading large‑scale programs, transformations, or enterprise initiatives
Advanced proficiency in Microsoft Office, particularly PowerPoint (executive storytelling) and Excel (data analysis)
Strong data literacy and comfort working with KPIs, dashboards, BI partners, and analytics outputs
Expertise in program governance, change management, and stakeholder communications
Strong executive presence with the ability to communicate clearly, concisely, and persuasively
Ambitious, self‑starter mentality; proactive and comfortable operating with minimal oversight
Highly structured and process‑driven, with the ability to navigate ambiguity
Excellent relationship‑building and influencing skills across all levels of the organization
High degree of ownership, accountability, and follow‑through.
Benefits
health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time
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