Customer Service role in a prominent European label manufacturing company handling order processing and client communication. Collaborate with multiple departments for optimal customer support.
About the role
- Customer Service Representative managing orders and customer relationships for German clients at Ravago. Supporting sales and logistics while working in a hybrid environment in Budapest.
Responsibilities
- Managing and tracking orders from customers in Germany
- Maintaining existing customer relationships, understanding their needs and providing high-quality service
- Handling logistics coordination tasks and collaborating with freight carriers
- Proactive cooperation with production planners and supply chain representatives
- Supporting the sales team
- Managing unexpected events and minimizing their impact
- Participating in the optimization of internal processes
Requirements
- Previous experience in a customer service role is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office
- Ability to work in a fast-paced environment and handle multiple tasks
- Fluency in German
- SAP knowledge is an advantage
- English knowledge is conversational
Benefits
- Permanent appointment with a stable and reputable company
- Full-time working hours with a hybrid remote option
- Opportunities for career growth and development
- Competative salary
- Comprehensive health insurance
- Dynamic and diverse work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Junior Customer Experience Specialist improving customer satisfaction by optimizing service solutions. Role involves training, communication strategies, and customer research for Fortum's energy services.
Customer Service Specialist at Zurich Cover - More assisting travelers with excellent customer service while navigating multiple systems and collaborating with leadership for feedback.
Production Support Analyst managing and resolving incident tickets in a production environment. Collaborating with teams to ensure timely issue resolution and proactive monitoring.
Customer Service Representative delivering support and service for Dormer Pramet, a tool manufacturer. Engaging with customers via multiple channels and ensuring positive interactions.
Regional Service Manager actively developing international customer service processes and training service teams in the organization. Collaborating with internal departments to improve service efficiency.
Field Support Representative assisting veterinarians with IDEXX diagnostic tools and technical support. Requires extensive travel within a defined territory and strong relationship - building skills.
Lead and develop the Global Key Account Coordinators’ team at Constantia Flexibles. Drive process improvements, foster open communication, and support professional growth in an international environment.
Customer Support Enablement Analyst transforming operational insights into world - class customer experiences at Trimble. Working on process improvements and collaborating with senior leadership.
Senior Customer Care Executive managing inbound and outbound calls in Hong Kong. Responsible for resolving complaints and coaching call center staff.