Animateur de la relation client en alternance chez Castorama à La Seyne - sur - Mer. Gérer l'équipe de services client et maintenir la relation avec les partenaires du magasin.
About the role
- Field Support Representative assisting veterinarians with IDEXX diagnostic tools and technical support. Requires extensive travel within a defined territory and strong relationship-building skills.
Responsibilities
- Teach veterinarians how to best use IDEXX tools and troubleshoot technical issues.
- Manage own schedule to meet unique customer needs.
- Collaborate with internal teams to develop strategies for maintaining customer accounts.
- Install and train staff in clinics on the use of IDEXX Analyzers.
- Provide onsite technical support during critical customer need visits.
- Visit customers in the field regularly with dynamic schedule adjustments as needed.
Requirements
- 3+ years experience working in a veterinary practice or applicable work experience and familiarity with IDEXX products.
- Ability to build relationships with all personalities is a must!
- Ability to plan and prioritize work in a dynamic environment and make quality, timely decisions.
- Effective listening skills that are utilized to discover customer needs to adapt your approach and demeanor to different situations.
- Comfortability with learning and using technology such as computers, tablets and Smartphones.
- Computer networking experience is a plus!
Benefits
- Day-One On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Operational Support Specialist providing mission - critical operational and compliance support to federal customers in Annapolis Junction, Maryland. Handling day - to - day workflows, documentation, and training team members.
Operational Support Specialist providing mission - critical support to federal customer in Annapolis Junction, Maryland. Managing operational workflows and maintaining high - quality documentation.
Customer Experience Specialist providing world - class support to small business customers. Engaging proactively with clients and simplifying complex information for better service.
Customer Experience Specialist playing a key role in supporting small businesses with Xero. Engaging with customers and providing guidance through various support channels in a hybrid work setting.
Customer Service & Junior Property Expert role at Evalion involves customer communication and real estate valuation tasks. Position supports creation of expert assessments under guidance in Berlin or hybrid.
Technical Support Representative investigating and resolving product issues for Crown Equipment Corporation. Collaborating with technicians and warranty departments while based on the West Coast.
Customer Service Manager managing operations for a plumbing company. Ensuring seamless coordination between customers, technicians, and internal systems while enabling long - term success.
Customer Service Agent handling phone and written inquiries for MB Outdoor GmbH. Supporting an ECommerce company in the garden and outdoor products sector with a focus on customer satisfaction.
Customer Service Agent assisting clients of MB Outdoor GmbH, a leading eCommerce company in garden and outdoor furniture. Responsibilities include handling inquiries and improving processes collaboratively.