Sales Operations Specialist providing analytical support for Sales Development Leadership teams at Zendesk. Creating dashboards, analyzing metrics, and fostering cross - functional collaboration.
About the role
- Sales Enablement Manager developing and implementing sales enablement programs for customer-facing teams at Rapid Micro Biosystems. Requires a blend of scientific acumen, marketing strategy, and sales effectiveness expertise.
Responsibilities
- Develop and execute a comprehensive sales enablement strategy aligned with overall business and revenue goals.
- Design and deliver comprehensive onboarding programs for new sales hires, focusing on product knowledge, scientific applications, and competitive positioning.
- Partner with product marketing and scientific teams to create and manage a repository of high-impact sales content, including playbooks, battle cards, case studies, and presentations.
- Ensure consistent and timely communication of market updates, new product information, and competitive intelligence to the sales team.
- Act as a key liaison between sales, marketing, and product management to ensure all teams are aligned on go-to-market strategies, messaging, and goals.
- Partner with Sales Operations to implement and manage sales tools (e.g., CRM, sales enablement platforms) to streamline the sales process, improve efficiency, and enhance the seller and customer experience.
- Track and analyze key sales metrics and performance data to measure the effectiveness and ROI of enablement initiatives. Use these insights to identify skill gaps and refine programs.
- Provide ongoing coaching and development to the sales team to reinforce training and improve selling skills.
- Ensure all sales content and processes adhere to the strict regulatory requirements of the life sciences and healthcare industries.
Requirements
- Bachelor’s degree in Life Sciences, Business, Marketing, or a related field. An advanced degree is a plus.
- 5+ years of experience in sales enablement, marketing, or a related commercial role within the life sciences, biotech, or medical device industry.
- Strong understanding of the life science and biotechnology market, including key trends, customer personas, and scientific applications.
- Proven ability to analyze sales data, identify performance drivers, and measure the effectiveness of programs.
- Exceptional communication, presentation, and interpersonal skills, with the ability to convey complex scientific concepts simply and compellingly.
- Experience working with CRM platforms (e.g., Salesforce) and familiarity with sales methodologies.
- Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment.
- Proven track record of successful cross-functional collaboration with marketing, sales leadership, and product teams.
Benefits
- Attractive benefits package
- Cash incentive opportunities
- Equity grant
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