Account Manager responsible for client satisfaction and retention at The Cigna Group. Managing day - to - day relationships and implementing client benefit requests in healthcare.
About the role
- Retirement Plan Account Manager providing day-to-day plan administration support. Collaborating with clients and teams to ensure compliance and operational efficiency in retirement plans.
Responsibilities
- Provide day to day plan administration support to plan sponsors, advisors, and Third-Party Administrators
- Communicate with clients, management, and legal counsel on potentially litigious situations
- Support incoming toll-free inquiries minimum of 75% per day
Requirements
- Associates Degree
- 2+ years of customer experience working in fast paced environment.
- Microsoft Office Suite with focus on Excel.
- Demonstrated written and verbal communication skills.
- Ability to problem solve independently.
Benefits
- medical
- dental
- vision
- a 401(k) plan
- paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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