Development Manager leading two teams building AI products at Puzzel. Responsible for software engineers' development and collaboration with Product Managers and Tech Leads.
Responsibilities
In this role as a Development Manager at Puzzel, you’ll lead two teams (supported by Tech Leads).
One team located in Aarhus and the other in Copenhagen.
These are the teams building our core AI products including Virtual Agents, Conversational Intelligence, and Co-Pilot, and working closely with the Puzzel AI Hub.
Your north star will be to ensure great outcomes for both people and product.
You will be reporting directly to our VP of Engineering and part of a strong and experienced group of development managers across all of Puzzel.
Key responsibilities: Lead, coach, and develop software engineers through 1:1s, feedback, and career development.
Act as the primary point of contact for the team, representing their interests to other departments.
Ensure predictable and sustainable delivery in close collaboration with Product Managers and Tech Leads.
Create a healthy team environment with strong collaboration, trust, and continuous improvement.
Own team execution, capacity planning, and delivery follow-up.
Take overall responsibility for service security, availability, and integrity within the team.
Ensure incidents and escalations are handled according to policy and best practices.
Act as a key stakeholder interface, communicating progress, risks, and priorities.
Requirements
Experience managing software development teams in a product organization and working closely with Product Managers and Tech Leads
Strong people leadership skills, with a proven ability to coach, motivate, and develop your team members.
Technical background and experience building data-driven SaaS solutions
Relevant degree within IT/ Computer Science or related field.
Solid understanding of modern software development practices and delivery models
Demonstrable experience of utilising generative-AI technology to enhance your day-to-day practices.
Ability to communicate clearly and confidently in English
Benefits
Competitive salary based on Mercer salary benchmarking data
Flexible, hybrid approach to working; split your time between the office and home
You get to be part of a fun, driven and supportive team
Gift on your birthday
Annual Summer and Christmas parties
Excellent development opportunities and a great company culture
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