Hybrid Lifestyle Manager – Travel & Tourism Agent

at Ten Lifestyle Group

• Job title: Lifestyle Manager – Travel & Tourism Agent
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Travel Lifestyle Manager at Ten Lifestyle Group creating tailored travel experiences for high-net-worth clients. Managing bespoke itineraries and ensuring exceptional service throughout the travel cycle.

Responsibilities

• Design and manage bespoke travel experiences for our members.
• Conduct detailed consultations with high-net-worth members to understand their preferences and expectations.
• Create personalized itineraries featuring luxury accommodations, exclusive experiences, and premium transportation.
• Leverage strong supplier relationships to secure competitive, high-value solutions.
• Provide expert insights on destinations, trends, and new opportunities.
• Manage bookings, documentation, and internal records with accuracy and efficiency.
• Ensure excellence in service throughout the travel lifecycle, professionally resolving any issues that arise.
• Proactively promote Ten’s other lifestyle services, including dining, events, and special occasions.

Requirements

• Experience in leisure travel consultancy or a similar role.
• Experience with GDS systems (Amadeus preferred; Sabre will also be considered).
• Advanced English (C1) – excellent written and verbal communication skills.
• Experience creating international or multi-destination itineraries.
• Strong organizational skills and the ability to manage multiple demands simultaneously.
• Passion for travel, destinations, and personalized service.
• Experience with luxury travel, premium clients, or concierge services (preferred).
• Knowledge of European destinations and global tourism trends (preferred).
• IATA certification (preferred).
• Experience working with luxury DMCs or premium suppliers (preferred).

Benefits

• Compensation commensurate with the level of excellence required by the role
• Quarterly bonus, meal allowance/voucher, home office allowance, medical and dental plans, and referral bonus (Employee Referral Program).
• Hybrid work model (2 days in-office per week), supporting better work-life balance.
• Paid sabbatical: 1 month every 5 years of service, separate from regular vacation days.
• Working Holidays: the opportunity to travel and work from anywhere in the world, adding new experiences.
• Employee discounts: access to excellent travel and entertainment benefits, same as our members.
• A global, dynamic, and inclusive environment, with diversity as a core pillar.
• Real opportunities for career growth in a constantly evolving international company.