Billing Administrator at Aecon Utilities ensuring accurate project invoicing and coordination between departments. Ideal for candidates with construction - related administrative experience.
About the role
- ERP Administrator managing ERP systems for Purpose Built Brands. Supporting business users and delivering IT projects in a manufacturing context.
Responsibilities
- Manages day-to-day support of the systems for the business users. This includes mass updates, ad hoc reports, and training.
- Analyzes, resolves, and documents system changes needed because of defects, enhancements, incidents, missing requirements or other root causes.
- Creates training materials and trains end users on ERP Functions.
- Analyzes and documents business processes and requirements for the business functions.
- Responsible for delivery of small IT projects and a team member on larger IT Projects.
- Provides business consulting support to end-users.
- Identifies issues and leads resolution efforts.
- Escalates issues appropriately.
- Works under general direction within a clear framework of accountability.
Requirements
- 1-3 years of relevant experience in IT Help Desk and ERP Administration in a manufacturing or distribution company.
- 3-5 years of experience working with a Tier 2 Manufacturing ERP (Syspro, Dynamics, QAD, Epicor).
- Experience documenting business and system processes.
- Excellent written and verbal communication skills.
- Ability to engage effectively with business staff, using a customer centric approach, to support the day-to-day usage of the systems.
- Experience documenting processes using both workflow diagrams, data flow diagrams and process documentation.
- Data analysis skills using Excel pivot and basic SQL queries.
- Possess strong problem-solving skills.
- Bachelor’s Degree, Computer Science, or equivalent experience.
Benefits
- Flexible work options (fully remote, hybrid, onsite)
- Generous paid time off
- Competitive salaries and bonus incentives
- 401K company match
- Competitive medical, dental, & vision insurance
- Pet insurance
- Annual fitness stipend
- Unmatched employee discount on all products
- Summer Hours
- LinkedIn learning membership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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