Deskside Administrator Deputy Manager overseeing deskside support operations for classified networks. Leading a technical support team to ensure operational excellence and SLA compliance.
About the role
- Patient Services Specialist providing efficient front office services to patients at Swedish Health Services. Coordinating communications and managing patient records while ensuring high-quality customer service.
Responsibilities
- Provide effective and efficient front office services to patients;
- Coordinate internal and external clinic phone communications among staff, patients, and providers;
- Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems;
- Administer co-pay collection from patients;
- Perform clerical, scheduling, and records activities in support of patients and staff.
Requirements
- Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience (preferred).
- Previous experience in a healthcare setting (preferred).
Benefits
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- 401(k) Savings Plan with employer matching
- Voluntary benefits
- Well-being resources
Job title
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Location requirements
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