Account Administrator providing critical operational support to Account Managers at CLA. Enabling strategic selling and relationship management through coordination and administrative tasks.
About the role
- Resource Administrator coordinating testers for LQA project teams. Responsible for team assembly, scheduling, and operational support in a hybrid working environment.
Responsibilities
- Match testers to projects based on requirements and availability.
- Assemble and confirm project teams for upcoming assignments.
- Coordinate replacements in cases of absence.
- Act as a primary point of contact for testers and test leads regarding assignments.
- Maintain the staff schedule as the single source of truth.
- Accurately record assignment history and absence data.
- Validate testers’ holiday requests via email and internal systems.
- Create IT and administrative tickets to support tester onboarding.
- Adhere to company security standards and internal regulations.
- Escalate resourcing or availability issues when necessary.
Requirements
- Strong written and spoken English.
- Comfortable using Microsoft Office Suite (Excel, Word, Outlook, Teams).
- Previous corporate work experience.
- Bachelor’s degree in Business, HR, Mathematics, or a related field is an advantage.
- Basic knowledge of Polish labour law will be a plus.
- Strong organizational skills and attention to detail.
- Good interpersonal and communication skills.
- Ability to follow established processes and identify deviations.
- Conscientious, cooperative, and reliable attitude.
Benefits
- Full-time contract.
- Hybrid type of work.
- Medical healthcare and Multisport card.
- Stable employment and professional growth in an international environment.
- Informal and casual work atmosphere, far from corporate standards.
- Friendly and open-minded teams.
- Chillout areas with free fruits and drinks, arcades, gaming consoles, and board games.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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